Shipping & Handling FAQs
How and when will my order ship?
We work hard daily to make sure orders are moving through our warehouse quickly and accurately. All orders placed by 2pm EST will ship out the following business day from our warehouse located in Tampa, Florida and tracking information will be provided to you via email. If we are experiencing inclement weather or any other delays in the warehouse, it will be posted on the home page of our site.
Preferred Shipping Carrier: USPS
Larger orders (over 3lbs): FedEx or UPS
How can I view my order status?
We will email you once your order has been shipped. Tracking information is usually available within hours once the shipping process has begun. Please use the following links to track your packages, depending on the carrier:
USPS - - - https://tools.usps.com/go/TrackConfirmAction_input
FEDEX - - - https://www.fedex.com/apps/fedextrack/?action=track
UPS - - - https://www.ups.com/track?loc=en_US&requester=ST/
Do you offer international shipping?
No. We do not offer international shipping at this time.
Do you offer free shipping?
YES! Free standard shipping is available with every single order over $75. This offer is always active and the only qualification is that the order SUBTOTAL (before taxes & shipping) must be over $75. Coupons or discount codes can also affect the order subtotal so be sure to double check your totals after the discounts apply to make sure your order is over our minimum threshold.
Are there ways to get free shipping other than spending $75?
I’m glad you asked! Join our bi-weekly email newsletter “Sydney Says.” For more information, please check our home page!