General Questions

Why should I trust you over all the competition out there?

Here at Sydney Grace we pride ourselves on providing good quality clothing and accessories at affordable prices. Our goal is to take the leg work out of shopping and make it more convenient for women on the go to get beautiful, quality pieces without the hassle of crowds and wasting time that frankly, none of us have. We source and sample products from multiple reputable vendors domestically and internationally and each dress that we order is carefully hand-inspected and given a seal of approval before shipping to our customer. We 100% guarantee you will never receive a dress that was packed by the original vendor. Please note: Inspection by hand is only done on our dresses, other items may arrive to you in its original packaging.



What is SydneySays?

SydneySays is our bi-weekly email newsletter. We often do giveaways and offer secret promo codes exclusively for our newsletter subscribers to get special discounts and free shipping. Read a little more about our other subscriber perks by clicking here.



How can I get perks, coupons and access to exclusive sales?

That’s easy, join our mailing list! Every 2 weeks, our company newsletter “Sydney Says” goes out to all of our favorite people! The newsletter features fashion tips, trend watching, outfit ideas, sneak peeks at new arrivals and exclusive member benefits such as secret discount codes, free shipping offers and a chance to pre-order the hottest dresses of each and every season.

Sharing your email with us doesn’t mean you’ll be receiving tons of spam. We only send our bi-weekly newsletter and periodically we will send out new campaigns to keep you in the loop but we promise not to flood your inbox with junk. Our maximum is two emails per month aside from the newsletter and order-related emails. This is a win-win situation, what’s not to love!?



Do you sell any of my personal information?

 NEVER. Sydney Grace values each and every person we deal with and would never betray our customers trust by selling or sharing their personal information with others not pertaining to the business. Additionally, debit/credit card details online are securely encrypted so we do not see your banking details. You can ShopSydneyGrace with peace of mind knowing we are keeping your personal information safe.



Can I stack discounts?

 At this time, only SydneySays newsletter subscribers are allowed to stack coupons and promo codes for additional savings. SydneySays members may stack ONE additional coupon or promo code on top of sales prices.


For more info on how to join our bi-weekly email newsletter, SydneySays, please click here.