Contact Info

How can I contact Sydney Grace Customer Service?

We strongly believe a good customer service experience is the key to a successful business, that’s why we strive to provide top notch, personalized service with each and every interaction.

Sydney Grace currently has the following forms of communication available for customer service inquiries and general questions:

Email: ShopSydneyGrace@gmail.com

Please fill out our Contact Form

Even if we are not able to resolve an issue immediately, we guarantee you will receive an email or call back within 24 business hours for a status update.

Phone:

727-560-9014 - - - Thursday 8am-6pm EST & Saturday 8am-12noon EST

If you prefer to speak to a live person, please feel free to give us a call! If we are unable to answer right away, leave a voicemail with your name and order number and you will get a return phone call guaranteed by the end of business that day.

Mail:

All returns, exchanges, PR and correspondence can be sent to:

Sydney Grace Clothing & Accessories

PO BOX 1234

TAMPA, FL 33629

Can I find Sydney Grace on other social media sites?

In today’s day and age, everyone from dogs to babies to grandmas has a social media account. Here’s a couple places on the web where you can keep up with the latest from Sydney Grace:

Website: www.ShopSydneyGrace.com
Instagram: @ShopSydneyGrace
Twitter: @ShopSydneyGrace
Pinterest: @ShopSydneyGrace

Do you offer local pick up?

YES! If you live in the Tampa Bay Area or surrounding cities, you are welcome to arrange a time and location to pick up your orders. In order to take advantage of our local pick up options and avoid shipping charges, please select the shipping option labeled “PICKUP (Tampa Area Only)” upon check out. This will automatically waive the shipping charge and prompt you to enter your name, number and/or email to coordinate pick up times.

It’s not everyday that an online boutique owner gets to meet her customers. I love to put a face to a name and meet new people so if you live nearby and can arrange a local pickup with me, please take advantage! I’d love to meet you!